Supabet Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to the Supabet Casino website, account services, games, promotions and other related features made available to users. They describe the responsibilities of both the player and the operator in general terms. Additional rules may apply to specific games, payment methods, promotional offers, competitions or other services. Those additional rules will be displayed with the relevant product or offer and should be read before you participate.

You should read these Terms before using the website and keep a copy for your records. If you do not agree with any part of them, you must not create an account, deposit money, place wagers or otherwise use the services. By continuing to access or use Supabet Casino, you confirm that you accept the current Terms, subject to any notice or consent requirements that apply under applicable law.

Supabet Casino may update these Terms from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs, responsible gambling measures or operational improvements. The latest version published on the website will apply to future use unless a different effective date is stated. You are responsible for checking this page regularly.

Lawful use

You may use Supabet Casino only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your location and complying with them. The services must not be accessed from a jurisdiction where their use is prohibited or restricted. Supabet Casino may limit access to locations, games, payment methods or features where required by law, risk controls, security processes or operational considerations.

Gambling involves financial risk and is not a way to make guaranteed income. No game, wager, promotion or service guarantees a profit or particular result. You should only gamble with money you can afford to lose and should stop playing if gambling is causing financial, personal or emotional difficulty.

2. Accounts, eligibility and security

To use account-based services, you must provide information that is accurate, complete and current. You may be asked to confirm your identity, age, location, source of funds or other information before an account is opened, maintained or used. Verification checks may also be requested when you deposit, withdraw, claim an offer or access certain features. You must respond honestly and provide documents that are genuine, current and belong to you.

You must be at least the legal gambling age applicable to you and must not use the services if you are under that age. You may not open or operate an account on behalf of another person, allow someone else to use your account or transfer control of your account to another person. You should generally have only one personal account unless an alternative arrangement has been expressly approved.

• Do not provide false, misleading or incomplete information.
• Do not create an account using another person’s identity or payment method.
• Do not use the services for fraud, money laundering or another unlawful purpose.
• Do not use automated software, bots, scripts or tools intended to interfere with the website or games.
• Do not attempt to bypass age, identity, location, security or responsible gambling controls.
• Do not sell, transfer, lend or otherwise make your account available to another person.

You are responsible for keeping your login details, password, device and account information secure. Do not share your password or allow another person to access your account. If you believe your account has been accessed without permission, your credentials have been lost or your information is no longer secure, you should notify Supabet Casino through the available support channel as soon as possible and change your password where possible.

Account review and closure

An account may be refused, suspended, restricted or closed where this is necessary for verification, security, legal, regulatory, responsible gambling or operational reasons. Transactions may be reviewed before an account is reopened or funds are released. If an account is closed, you must not attempt to create another account without permission. Any review or action will be handled subject to applicable law and the circumstances of the account.

Important account, security and transaction communications may be sent through the contact details or communication functions associated with your account. You should keep those details accurate and make sure you can receive important notices. Supabet Casino may use account information to provide services, complete checks, process transactions, protect the website and meet applicable legal obligations.

3. Deposits, wagers and withdrawals

Deposits must be made using a payment method that belongs to you or that you are authorised to use. The name and details connected with the payment method may need to match your verified account information. A deposit may be delayed, rejected or returned where the payment method cannot be verified, the transaction is reversed, additional checks are required or the method is not available for your account.

You are responsible for checking the amount and details of each deposit before confirming it. Once a deposit has been accepted and credited, it may be subject to the relevant payment, account and wagering rules. You should not deposit more than you intend to use for entertainment. Supabet Casino does not encourage players to deposit funds to recover previous losses.

A wager is treated as placed when it has been accepted by the system. You should check the selected game, stake and other details before confirming a wager. Wagers may be rejected, cancelled or voided where there is a technical error, a system malfunction, suspected misuse, an interrupted service, an incorrect display or another circumstance described in the applicable game rules.

Game outcomes are determined by the relevant game system and its published rules. Subject to those rules, results are final once recorded. If you believe a result, balance or transaction is incorrect, you should raise the issue through the available support channel with enough information to allow the matter to be reviewed.

Withdrawals and payment checks

Withdrawal requests may be subject to identity, account, payment and security checks. Supabet Casino may require information confirming that the requested payment method belongs to you and that funds have not been obtained through unauthorised or unlawful activity. A withdrawal may be delayed, declined, cancelled or returned where verification is incomplete, a payment method is unavailable or a legal or security review is required.

Available payment methods, minimum or maximum transaction amounts, processing arrangements and any applicable charges will be shown through the relevant account or payment page where applicable. They may vary by location, account status, currency, payment provider and other operational factors. You are responsible for entering correct payment details and for any costs imposed by your bank or payment provider.

You must not use the account as a bank account, payment service or means of transferring funds between people. Suspicious, unusual or disputed transactions may be investigated. Where appropriate, access to funds or services may be restricted while checks are completed, subject to applicable law.

4. Promotions, games and technical matters

Promotions, bonuses, free plays, rewards and competitions may have separate terms. Those terms will explain who can participate, how an offer is activated, any qualifying activity, expiry arrangements, wagering or use requirements, restrictions and other conditions. You should read the full terms of an offer before opting in or using a promotional benefit.

Unless the relevant offer terms state otherwise, promotions may be limited to eligible accounts and may not be combined with other offers. An offer may be withdrawn, changed or cancelled where there is an error, misuse, suspected fraud, a technical issue, a change in availability or another valid reason. Supabet Casino may refuse or remove a promotional benefit where the eligibility conditions have not been met.

• Use promotions only through the account to which they were issued.
• Do not create multiple accounts to obtain the same offer more than once.
• Do not use another person’s promotional benefit or allow another person to use yours.
• Check any game, stake, payment, expiry and withdrawal conditions before participating.
• Do not use technical methods or coordinated activity to obtain an unfair promotional advantage.

Website availability and errors

Supabet Casino aims to keep the website and services available, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, internet services, device compatibility, telecommunications issues, software faults, cyber threats or events outside reasonable control. You are responsible for using suitable equipment, software and internet access.

If a technical or display error affects a game, transaction, balance, promotion or other service, Supabet Casino may take reasonable steps to correct the error. This may include cancelling or adjusting an affected transaction, restoring an account to the position that would have applied without the error or temporarily restricting the relevant service. No person should deliberately take advantage of a known error.

The website and its content are provided for personal use. You must not copy, modify, distribute, reverse engineer, disrupt or misuse the website, its software, security features, branding or content. You must also avoid activity that could damage the website, interfere with other users or place the service at risk.

5. Privacy, responsible gambling and legal matters

Personal information is handled in accordance with the applicable privacy information published by Supabet Casino. Information may be collected and used to create and manage accounts, verify identity and age, process payments, provide customer support, monitor activity, prevent fraud, protect the services and meet legal obligations. You should review the applicable Privacy Policy to understand how information is collected, used, stored and disclosed.

Supabet Casino supports responsible gambling. Gambling should remain an entertainment activity, not a method of earning money or solving financial problems. Players should set personal limits, take breaks, keep track of time and spending, and avoid gambling when affected by alcohol, stress or other circumstances that may affect decision-making.

• Only gamble with money that you can afford to lose.
• Set a budget before you start and do not exceed it.
• Do not chase losses or increase stakes to try to recover money.
• Take regular breaks and stop if gambling is no longer enjoyable.
• Use available account controls or request assistance if you are concerned about your gambling.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Supabet Casino may apply responsible gambling measures, including account restrictions, deposit controls, activity reviews or self-exclusion arrangements where available. A player who asks for an account restriction or closure should not attempt to bypass it by opening another account. Any available tools and processes should be used in accordance with their stated terms.

Liability and applicable rules

Nothing in these Terms excludes, restricts or modifies any right, guarantee or protection that cannot lawfully be excluded under applicable Australian consumer law or other mandatory requirements. To the extent permitted by law, Supabet Casino is not responsible for loss caused by a player’s failure to follow these Terms, misuse of an account, inaccurate information, unsuitable equipment, unavailable internet access or events outside reasonable control.

If any provision of these Terms is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A delay or failure to enforce a provision does not mean that the provision has been waived. These Terms, together with any applicable game, payment, promotion and privacy information, form the basis on which the services are provided.

Questions, complaints or requests about an account or these Terms should be raised through the support or contact options made available on the website. You should provide clear and accurate information so the matter can be reviewed. The process used to handle a complaint or request may depend on its nature, the information available and any applicable legal or regulatory requirements.