Betting Rules

General betting conditions

Supabet Casino may offer different types of betting or gaming products from time to time. The rules, availability, markets, games and features shown to you may depend on the product selected, your location, your account status and applicable Australian laws. A specific product or market may have additional rules displayed before you place a bet. Those product-specific rules form part of the conditions applying to that bet.

You are responsible for reading the information presented on the website before confirming a wager. This includes the event, game, selection, stake, odds or applicable return, bet type, settlement method and any relevant restrictions. If information is unclear, you should not place the bet until you understand it. General website information is provided for guidance and does not replace the rules shown for the particular product or transaction.

Eligibility and account use

You must meet all applicable age, identity, residency and legal requirements before using betting services. You must provide accurate and current information when registering and must update that information if it changes. Supabet Casino may ask for documents or other information to verify your identity, age, payment method or account activity. Betting access may be restricted while checks are completed.

Each player should use only their own account and should keep login details confidential. You must not allow another person to use your account, place bets on your behalf or access funds held in your account. You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and followed reasonable security steps.

• Do not create or use an account if you are under the legal gambling age or are otherwise not permitted to gamble.
• Do not open multiple accounts unless this is expressly permitted under the applicable terms.
• Do not use false, misleading or incomplete information.
• Do not use betting services for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not attempt to bypass account, location, identity, payment or responsible gambling controls.

Australian legal requirements

Gambling laws and regulatory requirements can differ across Australia. You are responsible for making sure that your use of the service is lawful in the state or territory where you are located. Supabet Casino may restrict access to products or accounts where required by law, risk controls or operational requirements. A website being accessible does not guarantee that every product is available or lawful for every person or location.

Placing, accepting and changing bets

A bet is normally submitted when you select the relevant option, enter or confirm the stake, review the details and use the available confirmation function. A bet is not necessarily accepted merely because it has been added to a bet slip or displayed on screen. Acceptance may depend on successful processing, account status, available funds, product availability and any required checks.

Once a bet has been accepted, it will generally be governed by the details recorded in the account or betting history. You should check the confirmation and retain the relevant reference or transaction information. If the details shown after confirmation do not appear to match your intention, contact the available support channel promptly through the website. A request to change or cancel a bet is not effective unless it is confirmed by Supabet Casino.

Odds, prices and displayed information

Where odds or prices are provided, they are displayed for the relevant selection at the time of the bet. They may change before a bet is confirmed. A technical, typographical, obvious or system error may affect displayed odds, prices, event information or potential returns. If a material error occurs, Supabet Casino may review the affected transaction and take the action permitted by the applicable terms and laws. This may include correcting, voiding or resettling a bet where appropriate.

You should check the final confirmation carefully, including whether the bet is a single selection, multiple selection, combination, live or pre-event bet. Different bet types may have different acceptance and settlement rules. A bet made during live play may be subject to a delay between the action on the event and the information displayed on the website.

Rejected, pending or duplicated transactions

A bet may be rejected or remain pending because of technical issues, market suspension, insufficient funds, account restrictions, verification requirements, connection problems or other operational reasons. A pending transaction should not be assumed to be accepted. Check your betting history before trying again. If you submit the same transaction more than once because of a delay, contact support through the website rather than assuming that one or both transactions have failed.

Supabet Casino may refuse or limit a bet where permitted by the applicable rules. Any account, product or transaction limits that apply will be shown where relevant or described in the governing terms. No general limit, payout amount or acceptance level should be assumed unless it is expressly displayed or confirmed.

Minimums, maximums and stake responsibility

The permitted stake for a transaction may be affected by the selected product, account controls, available balance, promotional conditions, risk settings or legal requirements. You should confirm the stake before submission. Once a bet has been accepted, you remain responsible for the amount committed, whether or not the outcome is favourable. Do not place a bet using money you need for household expenses, bills or other financial commitments.

Settlement, outcomes and payments

Bets are settled using the official result or settlement information applicable to the relevant event, market or game. The settlement process may take account of official announcements, published competition rules, game rules, event status and any product-specific conditions. A result shown during play may be provisional and may be reviewed before final settlement.

Event changes, cancellations and interruptions

If an event is cancelled, postponed, abandoned, interrupted, changed or completed under unusual circumstances, the affected bets will be handled under the rules for the particular product or market. Some selections may remain valid while others may be cancelled or settled in another way. The outcome can depend on whether a market was already determined, whether a required amount of play occurred and what the official rules say.

For casino-style or other games, an interruption may require the game record, transaction history or available technical information to be reviewed. Where the result cannot be confirmed immediately, the transaction may remain pending until the review is complete. You should not assume that a disrupted session has automatically been lost or won.

Settlement corrections and reviews

A settlement may be corrected if an official result changes, a market was settled incorrectly, a technical fault is identified or the original settlement did not follow the applicable rules. Supabet Casino may investigate unusual activity, suspected misuse, calculation errors or discrepancies between systems. Relevant account records, transaction logs and available event information may be used during a review.

If a review affects your balance, the adjustment will be reflected in your account records where applicable. You should report a possible error as soon as you notice it and provide enough information for the transaction to be located. Keeping screenshots or confirmation references may assist with an investigation, but such material does not override the official account record.

Balances, withdrawals and payment checks

Account balances may include deposited funds, unsettled amounts, returns from settled bets and other amounts that are subject to conditions. You should review your balance and transaction history regularly. A displayed balance may change when a pending transaction is settled, corrected, reversed or placed under review.

Withdrawals and other payments may be subject to identity verification, payment-method checks, account review, fraud prevention measures and applicable legal requirements. Funds may be returned through an approved method and may not always be available through every payment option. Supabet Casino may delay, decline or restrict a payment where required to protect the account, comply with the law or verify the source and destination of funds.

You must use payment methods that belong to you or that you are authorised to use. A payment may be reversed or held if it is made by an unauthorised person, is disputed with a financial institution, appears irregular or does not satisfy the applicable payment conditions. You should not use a third party's card, account or wallet to fund betting activity.

Technical issues, conduct and responsible betting

Online services depend on internet connections, devices, software, communications networks and third-party systems. Supabet Casino is not responsible for a bet or transaction that is not received, recorded or confirmed because of a connection failure, device problem, software issue, service interruption or other circumstance outside reasonable control. You should wait for a confirmation and check your account history before submitting another transaction.

You must not interfere with the website, manipulate a game or betting system, use automated tools without permission, exploit a vulnerability, introduce malicious software or attempt to obtain an unfair advantage. You must also avoid conduct that disrupts services, compromises another person's account or interferes with investigations. Where suspicious or prohibited activity is identified, access may be suspended while the matter is assessed.

Responsible gambling

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you start and decide how much time you are comfortable spending. Never chase losses, borrow money to gamble or continue because you believe a win is due. Alcohol, stress and strong emotions can affect judgement, so consider taking a break before making decisions.

• Set personal spending and time limits that suit your circumstances.
• Keep betting separate from money needed for rent, food, bills, savings or family commitments.
• Take regular breaks and review your activity if your behaviour changes.
• Do not gamble when upset, intoxicated or under pressure.
• Use available account tools, including deposit controls, activity limits, time-outs or self-exclusion where offered.
• Seek independent support if gambling is causing financial, emotional, work or relationship problems.

You can request information about available responsible gambling tools through the relevant support channel on the website. A request for a restriction or self-exclusion should be made clearly and should not be treated as active until it has been confirmed. You remain responsible for activity completed before a restriction takes effect. If you believe you may be at risk, stop betting and seek help from an appropriate Australian gambling support service.

Questions, complaints and rule updates

If you have a question about a bet, settlement, account balance or payment, use the support option provided on the Supabet Casino website. Include the relevant account or transaction information, the date and time where available, and a clear description of the issue. Do not send passwords or full payment details in a support message.

Complaints will be reviewed under the applicable customer support and dispute process. The outcome may depend on the account record, the displayed rules, transaction history, technical information and any official result used for settlement. You should allow the review process to be completed before submitting repeated requests about the same matter.

These Betting Rules may be updated when products, systems, legal requirements or operational processes change. The version published on the website at the relevant time will normally apply, subject to any mandatory legal requirement or specific condition that applies to an existing transaction. You should review the current rules before placing bets, particularly after a significant update.